Policy Reminders & Shifts
as of March 11, 2022
To ensure you receive the link to your livestream class, please make sure you register at least 15 minutes before the start of class time.
In-studio class size is extremely limited. In order to give every student the chance to attend an in-studio class, our cancellation policy has increased to 10 hours prior the start of class. If you cancel anytime within the 10 hour window, it will be considered a late cancel and result in a loss of your class credit or a $10 cancellation fee for all our unlimited pass holders (after 3 instances).
To help us provide contactless checkout, we urge you to store a credit card on your account. We will never charge anything that you do not approve!
Exclusively “online” class punches or punch cards can only be used for livestream classes. Any other class punches, punch cards, or passes can be used for in-person and/or livestream.